WITCOM Terms and Conditions
WITCOM Telecommunications Pty Ltd, Terms and Conditions 202101
Terms and Conditions Policy
January 2021
Witcom Telecommunications Pty Ltd (WITCOM, we, us, our), ABN 11 125 770 961
www.witcom.com.au (WITCOM, we, us, our)
The WITCOM ‘Compare and Save’ web site service feature is not intended to be used by existing WITCOM
customers.
Please note the completion or use of our web-based service(s) by you does not constitute WITCOM’s
acceptance of you as a customer or for us to act on your switching request. It is solely at WITCOM’s
discretion whether to act in any manner or accept your application for switching (porting) your 13/1300
service to WITCOM.
WITCOM provides the material on its website for informational purposes only.
By using this website, you agree to the following terms and conditions, privacy policy and acknowledge reading
them.
Operational Statement
WITCOM promotes a web-based service(s). The ‘compare and save’ service is intended such that a consumer
(you, your), can call us or fill out our ‘COMPARE & Save on your 13/1300 telco bill’ web lead form on our web
site, www.witcom.com.au, to inform you that 13/1300 inbound telco services savings may be available to you.
The WITCOM service is free for your personal use and you are subject to our Terms and Conditions.
Please note the completion or use of our web-based service(s) does not constitute WITCOM’s acceptance of
you or your switching request. It is solely at WITCOM’s discretion whether to accept your application to switch
(port) your 13/1300 service to WITCOM.
The promoted service uses various Sources of Information, further clarification below.
The promoted estimated saving(s) is preliminarily calculated and relates to call costs only which we need to
confirm by checking your bill. Please note any added savings on your current network costs will also require us
to check your bill. WITCOM at its own discretion may not require your bill to be checked and confirm the
promoted savings and proceed with your switching request.
If you complete our web lead form and select to ‘click to switch’ to Witcom we may complete the appropriate
internal checks to determine whether we can make the savings based on your information provided. If
WITCOM is satisfied it will then perform your request to switch your nominated 13/1300/1800 inbound service
number to WITCOM. Please read our Privacy Policy and this Terms and Conditions Policy.
Once this switching process, porting, is completed WITCOM will begin to receive call records for the billing
requirements regarding your service allowing us to send you a monthly bill. You may also receive a final bill
regarding this service from your previous 13/1300/1800 provider. This may relate to calls in the period before
the switch to WITCOM, charges relating to previous account balance and or terms of your engagement with
the previous provider.
WITCOM Terms and Conditions
WITCOM Telecommunications Pty Ltd, Terms and Conditions 202101
If your web form is not complete or we need to clarify information, we may contact you by using the
information provided by you to confirm details we require to fulfill a smooth porting of your 13/1300 services
to WITCOM.
If at any time, you decide you do not wish to receive marketing communications from WITCOM just let us
know by calling us on 1300 123 837 or emailing us at admin@WITCOM.com.au
Jurisdiction
This website is not intended for distribution to, or use by, any person or entity in any jurisdiction or country
where such distribution or use would be contrary to local law or legislation. In addition, where distribution or
use of specific pages or information on this website would contravene local law or legislation in any jurisdiction
or country, those pages or information are deemed to be excised for the purposes of use in that country or
jurisdiction.
Links
This website may contain links to other websites. The inclusion of any link on our website does not imply any
association or relationship between WITCOM and the person sponsoring the linked site, nor does it constitute
or imply any endorsement, approval, or sponsorship of the linked site by WITCOM.
No Offer or Advice
The information and material presented in this website are provided for informational purposes only. The
information contained in this website has not been prepared regarding your specific 13/1300/1800 needs and
objectives or financial situation. Persons relying on information on this website to make financial or switching
decision are advised to consider whether it is appropriate for their circumstances, financial situational needs,
and to seek their own advice regarding their current 13/1300/1800 arrangements.
This website and information provided is intended to facilitate a comparison for your personal research.
We cannot compel you to Switch your service to us.
Sources of Information
Information included on this website, savings discounts, is based upon a variety of sources, including sources
external to WITCOM, such as WITCOM’s consideration as to who are our major 13/1300 telecommunications
competitors and any costing information on their web sites. WITCOM believes these sources to be reliable.
However, subject to any rights a consumer may have at law which cannot be excluded, limited, or modified:
no warranty or representation is given as to their accuracy and WITCOM assumes no responsibility or
liability for the accuracy, completeness or timeliness, or any errors or omissions from any information
included on this website; and
WITCOM is under no obligation to maintain this website or update any information herein.
No Warranty or Liability
Subject to any rights a consumer may have at law which cannot be excluded, limited, or modified:
the information provided on this website is provided "as is" without warranty of any kind, either
express or implied, including without limitation warranties of merchantability, fitness for a particular
WITCOM Terms and Conditions
WITCOM Telecommunications Pty Ltd, Terms and Conditions 202101
purpose or non-infringement. WITCOM adds, changes, improves, or updates the information and
documents on this website without notice. WITCOM assumes no liability or responsibility for any
errors or omissions in the content of this website. Your use of this website is at your own risk.
Accordingly, WITCOM recommends that you contact WITCOM before you act on any material
contained in this website; and
under no circumstances and under no legal theory shall WITCOM, its suppliers, or any other party
involved in creating, producing, or delivering this website's contents be liable to you or any other
person for any loss cost liability claim or expense incurred or suffered by you as a consequence of
your use of or access to this website, including any indirect, special, incidental, or consequential
damages of any character arising from your access to, or use of, this website.
WITCOM pricing to you may change with limited warning being 14 days or notification on the next
billing cycle with a 7-day warning of impending pricing change
WITCOM contact information is:
Attention: Administration Officer
Postal Address: WITCOM, PO Box 475, IVANHOE VIC 3079
Email: admin@WITCOM.com.au
Phone: 1300 123 837
Intellectual Property Rights
All text, graphics, audio, video, design, software code and other works of authorship on this website are
owned by, or permission is granted for its use to WITCOM and are protected by domestic and foreign
copyright laws and international copyright treaties. All trademarks, service marks, logos and other identifying
marks and symbols are owned, controlled by, or licensed to, or permission is granted for its use to WITCOM
and are protected by domestic and foreign trademark laws and international trademark treaties. No part of
these materials may be copied, reproduced, stored, republished, posted, transmitted, or distributed in any
form or by any means without the prior written permission of WITCOM.
Software Applications
Some of the links available from this website may provide software available to be downloaded from that link.
Such software may constitute a product belonging to a third party and may be subject to licensing terms
imposed by that third party. You download and use such software at your own risk. To the full extent
permitted by law, WITCOM excludes all liability in relation to using or downloading software available from
any links accessible from this website, regardless of whether such software belongs to WITCOM or a third
party. WITCOM excludes all liability for any damage (including, without limitation, loss of data, business
interruption and loss of profits) resulting from any virus or other consequences of using or downloading any
software (third party or otherwise) accessible via this website.
Collection of Personal Information
We collect the personal information that you enter onto our website (when you use our Compare and Save
form, enquiry form, sign up for our newsletter or enter a competition on our website). We may also collect
non-personally identifiable information (such as your user name, if it is not your actual name, and browser
details) or in some circumstances personal information about you when you interact with us online (including
when you visit a WITCOM hosted web page).
WITCOM Terms and Conditions
WITCOM Telecommunications Pty Ltd, Terms and Conditions 202101
Our website includes pages that use Cookies which are small amounts of data sent by our website and other
third parties and stored on your computer’s hard drive. This allows our servers to recognise your computer
when you visit our website in the future. Cookies do not identify you as an individual although they do identify
your browser type, the operating system you are using, the web page you visited, your internet service
provider and your State location. WITCOM’s website uses Google Analytics, a web analytics service provided
by Google, Inc. (“Google”). Google Analytics also uses Cookies to help the website analyse how users use the
site. The information generated by the Cookie about your use of the website (including your IP address) will be
transmitted to and stored by Google on servers in the United States. Google will use this information for the
purpose of evaluating your use of the website, compiling reports on website activity for website operators and
providing other services relating to website activity and internet usage. Google may also transfer this
information to third parties where required to do so by law, or where such third parties process the
information on Google’s behalf. No personal information is collected or transmitted to Google. By using
WITCOM’s website, you consent to the processing of data about you by Google in the manner and for the
purposes set out above.
You can configure your internet browser to accept all Cookies, reject all Cookies or notify you when a Cookie is
sent. If you refuse the use of Cookies in this way you may not be able to see the full functionality of WITCOM’s
website. Please refer to your internet browser’s instructions or help screens to learn more about these
functions. To assess the effectiveness of our website design and layout, as well as monitor traffic to the
website we may contract with third parties to collect statistical data. However, no personal information is
collected during this process. For further information about WITCOM’s Privacy Policy, please click on “Privacy
Policy” on this website.
Governing Law
These terms and conditions are governed by and constructed in accordance with the laws of Victoria,
Australia. Persons using this website irrevocably and unconditionally submit to the non-exclusive jurisdiction of
the Courts of Victoria and the Federal Court of Australia.
